1. Introduction
ProbablyFair.org ("we", "our", "us"), a subsidiary of HYPR PTE. LTD., is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our browser automation infrastructure service.
As an infrastructure provider, we handle sensitive data with the highest standards of security and privacy. We operate under the principle of data minimization - we only collect what is necessary to provide our service.
2. Information We Collect
2.1 Account Information
- Email address (via OAuth providers like Google or Discord)
- Basic profile information from OAuth providers
- Subscription and billing information
2.2 Service Usage Data
- API usage statistics
- Browser session metadata (not content)
- Performance metrics and error logs
- IP addresses for security and fraud prevention
2.3 Third-Party Credentials
When you choose to automate third-party services, you may provide credentials. These are:
- Encrypted immediately using AES-256-GCM
- Stored only in encrypted form
- Never logged or exposed in plain text
- Accessible only within isolated browser sessions
3. How We Use Your Information
We use the collected information solely to:
- Provide and maintain our infrastructure service
- Process payments and manage subscriptions
- Communicate service updates and important notices
- Ensure security and prevent fraud
- Comply with legal obligations
- Improve service performance and reliability
4. Data Security
We implement industry-leading security measures:
- Encryption: All sensitive data is encrypted at rest and in transit
- Access Control: Strict access controls and authentication requirements
- Infrastructure Security: Isolated environments for each user's browser sessions
- Regular Audits: Continuous security monitoring and regular audits
- Zero-Knowledge Architecture: We cannot decrypt your stored credentials
5. Data Retention
We retain data only as long as necessary:
- Account Data: Retained while your account is active
- Encrypted Credentials: Deleted immediately upon request
- Logs: System logs retained for 30 days for security purposes
- Billing Records: Retained as required by law (typically 7 years)
6. Data Sharing and Third Parties
We do NOT sell, trade, or rent your personal information. We share data only when:
- Required by Law: To comply with legal obligations or valid legal requests
- With Your Consent: When you explicitly authorize sharing
- Service Providers: With trusted providers necessary to operate our service (e.g., payment processors)
- Security Threats: To prevent fraud or security threats
7. Your Rights and Controls
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a machine-readable format
- Opt-out: Unsubscribe from non-essential communications
To exercise these rights, contact us at privacy@probablyfair.org
8. Cookies and Tracking
We use only essential cookies required for:
- Authentication and session management
- Security and fraud prevention
- Service functionality
We do not use tracking cookies or share data with advertising networks.
9. International Data Transfers
Our infrastructure operates globally. While our legal entity HYPR PTE. LTD. is incorporated in Singapore, our network infrastructure spans multiple regions worldwide. By using our service, you consent to the processing of your data in the countries where we operate, all of which maintain appropriate data protection standards.
10. Children's Privacy
Our service is not intended for users under 18 years of age. We do not knowingly collect information from minors.
11. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be notified via email or through our service. Continued use after changes constitutes acceptance of the updated policy.
12. Contact Information
For privacy-related questions or concerns:
- Email: privacy@probablyfair.org
- Data Protection Officer: dpo@probablyfair.org
- Operating Entity: HYPR PTE. LTD. (Singapore)
- Network: AS211747 – HYPR-NET